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    When make purchasing order from the coffeemachineeu.com The customers will be offered special service maintenance and repaired if the machine has trouble in the technique to ensure the continuous operation of the machine and business of customers was convenient.

    To ensure the progress of repairing and maintenance to customers in accordance of coffeemachineeu.com , Customer please follows the procedure below 

     - Urgent : Please phone the Hotline : +84 923 66 5678

    - Normal : Please provide information by phone : +848 38120217 or Fax : +848 38120307 or email : info@coffeemachineeu.com

     In cases of  the warranty period is ended:

    -  After 12 months warranty , if the machine was errored , we will free Maintenance for customers in urban areas of Ho Chi Minh City and Hanoi Capital . With other areas,  we will charge represents with  the 199,000 VNĐ / times .

    In case of  the machine parts are damaged due to the subjective factors are not used properly, we will inspect and inform customers about the status of the machine, and quote the spare parts of equipment to be damaged to customer who have decision to replace it or not..